Service Operations Coordinator

Cary, NC 27518

Posted: 01/27/2026 Job Number: z5G7h3l6a1kMvyS65NP3cxnee4IM6LPu_xvkNpZ-qW0= Pay Rate: 30-33.50 Hourly USD

Job Description


Hybrid (3 Days Office)

The Planned Activity Project Manager is responsible for coordinating and managing preventative maintenance and mandatory update activities to ensure contractual compliance and on-time completion. This role partners with customers and cross-functional teams to proactively schedule, track, and adjust planned activities while maintaining high service standards in a dynamic healthcare environment.
Responsibilities

  • Manage all preventative maintenance and mandatory updates aligned with contracts and due dates.

  • Coordinate end-to-end scheduling of planned activities, including proactive customer outreach.

  • Track engagement milestones, identify risks, and take corrective actions to ensure timely completion.

  • Collaborate with customers and internal teams to adjust schedules based on changing priorities.

  • Ensure customer readiness, including room availability and milestone adherence.

  • Research, document, and deliver regular progress and action reports to stakeholders.
Qualifications

  • Bachelor’s degree or equivalent professional experience required.

  • Demonstrated ability to manage semi-complex to complex projects and identify critical paths.

  • Strong analytical skills to interpret less clearly defined issues and drive solutions independently.

  • Excellent verbal and written communication skills.

  • Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).

  • Experience with project coordination, milestone tracking, and stakeholder management.

  • Knowledge of SAP is a plus.
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Ready to elevate your career? Explore exciting job opportunities in the vibrant area surrounding Cary, North Carolina. Known for its unique blend of southern charm and thriving economy, Cary offers an ideal environment for professional growth and work-life balance. From the serene beauty of William B. Umstead State Park to the cultural richness of the North Carolina Museum of Art, there is no shortage of attractions to explore. Indulge in the region's renowned BBQ joints, catch a performance at the Duke Energy Center for the Performing Arts, or cheer on the Carolina Hurricanes at PNC Arena. Join us in Cary, NC, and discover why this dynamic community is the perfect place to advance your career.