Our client has an opportunity for a Customer Service Representative II.  This role is a new addition to their team.  If you are looking for an opportunity to expand your skills and want to grow with a company, connect with us to learn more about this opportunity.

• Process all incoming orders in a timely manner from receipt of order through verifying product availability, pricing, terms, credit status, order entry and release


• Provide technical product support and information to customers as needed


• Provide timely and efficient assistance to customers in resolving problems including product returns; identify and recommend process improvements that will prevent further problems


• Assist outside sales representatives & engineering with quotation process


• Monitor the status of open customer purchase orders; expedite and/or reschedule as necessary, communicating problem areas to customer


• Relationship Management with Key Account and Customers

Schedule:  FT, Mon-Fri, 8am-4:30pm

Salary:  $DOE/ hr (Direct Hire)

Benefits

• Medical and Dental


• 401K and ESOP


• PTO and Paid Holidays


• Flexible Spending Account


• Tuition Reimbursement


• Health Club Reimbursement

• HS Diploma or equivalent – Required!


• Previous industry experience as a CSR - industrial distribution of parts- A Plus!


• Previous knowledge of Fluid power and/ or Fluid power certification- a Plus!


• Skills to be successful in this role: friendly, organized, detail oriented, and ability to resolve conflicts


• Software: MS Outlook, Xcel spreadsheets, comfortable with customer internet portals